Mt. Diablo Silverado Council                                                                      Boy Scouts of America





Position Title:        Program Assistant


Position Reports to:  Program Director


Description prepared by: Management Staff                                                              Date: 10/13/16




Program Assistant supports the council programs and Program Director, who performs program, event registration, and secretarial duties. The position requires continuous use of technical and business vocabulary and a detailed knowledge of organizational operations, procedures, and event registration. Produce event registrations, answer questions and serves as the central phone line operator.


Principle Responsibilities:


Operations: Greets visitors and answers the main office phone line. Regularly interacts with internal or external customers, management, or executives to answer questions and supply information.



Program/Events- records, reconciles and bills for all program events in the council, through on-line registration, walk-in and mailing forms. Provides attendance reports for all events, including day camps and summer camps as required.


Prepare event rosters, mailings, event billings, office conference room scheduling, camp usage scheduling and materials and statistical reports as required.



Eagle Scout Processing: Processes all Eagle Scout applications into the BSA computer system, checks Eagle requirements for Life Scouts, and notifies troops upon the arrival of an Eagle certificate.



Other duties: As directed by the senior management team


Training: To attend training as directed by Program Director


Basic Requirements:


SKILLS: Computer skills (Word, Excel,) time management, web site, patience, organizational and people skills.


PHYSICAL ACTIVITY: Includes reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.




MENTAL DEMANDS: Reading, detail work, problem solving, stress, training, mathematics, reasoning, verbal communication, written communication, customer contact, multiple concurrent tasks.


WORKING CONDITIONS: The worker is subject to inside and outside environmental conditions, as activities occur inside and outside.


Starting Salary: $14.50/hour